Privacy Policy

Your privacy is very important to us.
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from storie-damore.com (the “Site”).

Our company is based in the European Union, and we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and, where relevant, US privacy laws.

1. What Data We Collect

We may collect the following types of personal information:

  • Name and surname

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details (processed securely via payment providers)

  • Order history

  • Information about how you interact with our site (IP address, browser type, time spent, pages visited, preferences)

  • Any other information you choose to provide (for example, through contact forms or account registration)

2. How We Use Your Data

We use your personal information for the following purposes:

  • To process and deliver your orders

  • To communicate with you about your orders and provide customer support

  • To send marketing communications (only if you have given consent)

  • To improve our website, products, and services

  • To comply with legal obligations (such as tax and accounting laws)

3. Legal Basis for Processing

We process your personal data based on:

  • The performance of a contract (when you place an order)

  • Your consent (for marketing communications)

  • Our legitimate interest (improving the site and services)

  • Legal obligations (such as maintaining accounting records)

4. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted service providers who help us operate our business, such as:

  • Payment processors

  • Shipping companies

  • IT and hosting providers

  • Marketing platforms (if you have consented to marketing)

All partners are required to handle your data securely and in compliance with applicable laws.

We may also share data if required by law.

5. International Transfers of Data

Your personal data may be transferred and processed in countries outside of the European Union, including the United States and other jurisdictions where our service providers operate.

Whenever we transfer personal data internationally, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission,

  • Or other lawful mechanisms to ensure your data is protected to an equivalent standard as under EU law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

For example:

  • Order and accounting data will be retained for the period required by tax and accounting regulations.

  • Marketing data will be retained until you withdraw your consent.

7. Your Rights

Under applicable data protection laws (such as GDPR), you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Withdraw consent at any time (for marketing communications)

  • Receive a copy of your data in a portable format

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at:

Email: loveletter@storie-damore.com

8. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 18.
If we learn that we have collected personal data from a child under 18, we will delete that data as quickly as possible.

If you believe that a child under 18 may have provided us with personal information, please contact us immediately:

Email: loveletter@storie-damore.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

If we make material changes, we will notify you by posting the updated policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Email: loveletter@storie-damore.com

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