Shipping & Payment Information

Shipping & Payment Policy

At Storie d’Amore, we want your shopping experience to be smooth and transparent. Below you will find all the details regarding processing times, delivery options, shipping costs, and payment methods for each country we serve.

Processing Time

  • All personalized jewelry is carefully handcrafted in our workshop.

  • Production time: up to 3 business days, before shipping.

Germany 🇩🇪

Delivery method:

  • Hermes – Home Delivery

Delivery time: 3–4 business days
Free shipping: orders over €150
Shipping cost: €9.95

Payment methods:

  • Credit & Debit Cards
  • PayPal
  • Klarna (Buy Now – Pay Later, Sofort)

Austria 🇦🇹

Delivery method:

  • DPD – Home Delivery

Delivery time: 3–4 business days
Free shipping: orders over €150
Shipping cost: €9.95

Payment methods:

  • Credit & Debit Cards

  • PayPal

  • Klarna (Buy Now – Pay Later, Sofort)

  • EPS (online payment, Austria only)

Switzerland 🇨🇭

Delivery method:

  • Swiss Post Priority (DDP)

What is DDP?
Delivered Duties Paid – all import taxes and customs fees are already covered by us.
You won’t have to pay anything extra upon delivery.

Delivery time: 4-6 business days
Free shipping for orders of CHF 140.00 and up
Shipping cost: CHF 14.95

Payment methods:

  • Credit & Debit Cards (Visa, Mastercard, Amex)

  • PayPal

  • Klarna (Buy Now – Pay Later)

  • TWINT (via Mollie Payments)

Romania 🇷🇴

Delivery methods:

  • Sameday Courier – Home Delivery

  • FAN Courier – Home Delivery

  • FANbox (FAN Courier lockers)

  • Easybox (Sameday lockers)

Delivery time: 1–2 business days
Free shipping: orders over 300 RON
Shipping cost: displayed at checkout, varies by service (locker vs. home delivery)

Payment methods:

    • Credit & Debit Cards (via Shopify Payments)

    • Netopia

    • Cash on Delivery (COD) – pay in cash or by card upon delivery

Netherlands 🇳🇱

Delivery method:

  • DHL – Home Delivery

Delivery time: 4–5 business days
Free shipping: orders over €150
Shipping cost: €9.95

Payment methods:

  • Credit & Debit Cards

  • PayPal

  • Klarna (Buy Now – Pay Later, Sofort)

  • iDEAL

  • iDEAL in3 (pay in 3 installments, interest-free)

France 🇫🇷

Delivery method:

  • Colissimo – Home Delivery

Delivery time: 4–5 business days
Free shipping: orders over €150
Shipping cost: €9.95

Payment methods:

  • Credit & Debit Cards

  • PayPal

  • Klarna (Buy Now – Pay Later, Sofort)

Belgium 🇧🇪

Delivery method:

  • Bpost (Belgian Post) – Home Delivery

Delivery time: 4–5 business days
Free shipping: orders over €150
Shipping cost: €9.95

Payment methods:

  • Credit & Debit Cards

  • PayPal

  • Klarna (Buy Now – Pay Later, Sofort)

  • Bancontact

Additional Notes

  • All shipping times are estimated and may vary depending on courier delays or holiday periods.

  • Customers are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses.

  • For urgent requests, please contact us at support@storie-damore.com before placing your order.

❤️ At Storie d’Amore, we aim to deliver not only unique jewelry but also a reliable and transparent shopping experience.