FAQ:
1. Place your order ā upload a photo of a pet (you can upload up to 5 photos for us to choose the best one).
2. We create your jewelry ā upon request, we can send you a photo of the finished piece via WhatsApp or email before shipping.
3. Approval & guarantee ā once you approve, we ship. Not happy? We will remake it free of charge.
4. Fast & secure delivery ā your order is safely packaged and shipped with tracking provided by email.
The better the quality of the photo, the more realistic and detailed the engraving will be.
We only have two simple requirements:
1ļøā£ Good quality photo, if possible.
Not everyone has a perfect photo ā and thatās okay! We can work with lower-quality images too, but we recommend uploading the clearest photo you have to ensure a truly beautiful and expressive result.
2ļøā£ Good lighting.
Photos that are too dark or where the face is hard to see are not suitable for engraving. Ideally, the features should be clearly visible.
š© In any case, after you place your order, we will contact you via WhatsApp to let you know if the photo is suitable or if we need a different one.
Our goal is to make sure your jewelry turns out perfect!
You can upload up to 5 photos ā we will carefully choose the one that works best for the engraving.
If none of the photos are suitable, we will contact you via WhatsApp or Email and ask for additional images.